You have 15 working days from the reception of your package or its withdrawal in relay point to make your return. The products must be returned in their packaging with the original labels in a state allowing their immediate marketing. To make your return request, please follow the following steps:
Download the return label in the section Delivery & return Returns are the responsibility of the customer
3/ Prepare your package
Join the Email package "your return request" previously printed. If you cannot print it, please attach your delivery note to the package. Place your package at La Poste, and send it to the following address: Showroom Serge Pariente 9 rue Béranger 75003 Paris France
We invite you to maintain the proof of deposit of your package until refunding your order.
You can return the items purchased online in our showroom at the address below:
Showroom Serge Pariente Béranger Street 5003 Paris France
Please bring your delivery voucher and the item to be returned.
It is possible to exchange the size of an item purchased on our online store.
For the client outside the European Union, it is important to mention that the package is an "internet return".
Otherwise the carrier would be likely to ask our platform to pay taxes, which would imply a refusal to receive package. The latter would be returned to the customer at his expense.
Serge Pariente will not be responsible for the loss or additional costs in this case.
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